Policies
Returns
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at neweldon12@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at junkyarddogsboutique@gmail.com
Shipping to return your product, you should mail your product to:
2170 Delta Ave West Liberty, Iowa 52776 United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy
Junkyard Dogs Boutique is NOT responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location. You are responsible for entering the correct shipping address. If a package is returned to our warehouse due to incorrect address, you will be responsible for the shipping cost to get it to you.
If you feel you have entered the wrong address, please contact us immediately junkyarddogsboutique@gmail.com.
Junkyard Dogs Boutique is NOT responsible for lost or stolen shipments and incorrect addresses provided by the customer. We are not responsible for refunding or replacing shipments for packages shown as delivered.
- Once an order has left our facility we are no longer responsible for shipping times, delays, loss or damages due to the carrier.
If you have any more questions, please contact us at junkyarddogsboutique@gmail.com.